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How 98bd Handles Your Personal Information

Your privacy matters to us. This page explains what data we collect when you use 98bd, how we use it, and what rights you have over your own information. Access and use of this platform depends on your local law and eligible regions.

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PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how we handle your personal information, want to request access to your data, or need to report a concern, our support team is available to help. You can reach us through live chat directly in your account dashboard, by email, or through our help centre. We aim to respond to all data-related requests within a reasonable timeframe.

Live Chat Open your account dashboard and tap the chat icon to reach our support team directly from your browser or mobile device.

Email Support Send your data request or privacy question to our support address. Include your registered account details so we can locate your record.

Help Centre Our help centre has step-by-step answers for common data requests, including how to update your registered bKash or Nagad wallet number.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across every layer of your account — from the moment you register to every deposit you make via bKash, Nagad, or Rocket. Here is how we handle the key areas of your data.

Account Security

Your account is protected with password hashing and session controls. We flag unusual login attempts and may ask you to verify via OTP before access is restored.

Cookie Use

We use cookies to keep your session active and remember your preferences. You can manage cookie settings through your browser at any time without losing your account.

Data Retention

We keep your account data while your account is open and for a defined period after closure. You can request deletion of non-essential data by contacting support.

Requesting Changes

To update, correct, or request a copy of your personal data, contact us via live chat or email. We will verify your identity before making any changes to your record.

What We Collect and Why

98bd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide during registration — your name, contact information, and payment method details such as your bKash, Nagad, or Rocket wallet number. We use this to process your deposits and withdrawals, verify your identity, and

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keep your account secure. We also collect device and session data automatically — browser type, IP address, and pages visited — to maintain platform performance and detect unusual activity. We do not sell your personal data to third parties. Data shared with payment processors like bKash,
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Nagad, and Rocket is limited strictly to what those services need to complete your transaction. We retain your account data for as long as your account remains active and for a period after closure as required by applicable regulations. You can request a copy of your
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data or ask us to correct inaccurate records at any time by contacting our support team. Availability of certain features depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

Here are the questions we hear most often about how 98bd handles personal information.

We collect your name, contact details, and payment wallet information such as your bKash or Nagad number. We also log device and session data automatically when you use the platform.

We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions. We do not sell your personal data to any outside party.

Your data is retained while your account is active and for a period after closure as required by applicable rules. You can ask us about the specific retention period for your account.

Yes. Contact our support team via live chat or email with your registered account details. We will verify your identity and provide your data within a reasonable timeframe.

Reach out through live chat in your account dashboard or by email. State clearly what you want corrected or removed, and our team will process your request after identity verification.

Wallet numbers are stored in encrypted form and accessed only for transaction processing. We do not store full payment credentials beyond what is needed to complete your deposit or withdrawal.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoNagad Onlinepay AccountRegister

How 98bd Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Account Security

Cookie Use

Data Retention

Requesting Changes

Common Questions About Your Data

01 What personal data does 98bd collect when I register?

02 Does 98bd share my data with third parties?

03 How long does 98bd keep my account data?

04 Can I request a copy of my personal data?

05 How do I ask 98bd to correct or delete my information?

06 Are my bKash, Nagad, or Rocket wallet details stored securely?

Privacy Policy

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